Central Data

How can we help you?

Follow the prompts below to contact help desk support for Infor CloudSuite Distribution, SX.e and FACTS. You will receive an email response from our support team with a Ticket Number assigned to your case.

Service Overview

Support_01
Support Hours

System down? Application support? Desktop issue? Contact us for assistance

Support_02
Infor CloudSuite & SX.e

Email: support@centraldata.com
Phone: 248-478-7000

Support_02
Infor FACTS

Email: helpdesk@centraldata.com
Phone: 636-349-4556

Infor Support Plan Options

Central Data has three tiers of Infor CloudSuite Distribution, SX.e and FACTS
help desk support services to assist your entire organization.

Diamond
Diamond Plan

The Diamond Plan has a dedicated Account Manager assigned for customers that require assistance across a variety of applications including Infor CloudSuite Distribution, Ecommerce and Data Analytics. Quarterly business reviews are included to monitor performance across your entire organization.

Ruby
Ruby Plan

The Ruby Plan includes a customized block of hours. Service hours within this plan can cover Infor Distribution ERP application support. We provide flexibility to spread your hours across help desk, business consulting, tech services and custom programming. This block of hours will be tailored to your expected needs.

Emerald
Emerald Plan

The Emerald Plan is meant to augment Infor Campus with a discounted hourly rate that matches your implementation services rate. Each support request under this plan is billed as T&M. This plan is suited well for Infor Distribution ERP customers that require minimal help desk support, business consulting or tech services assistance.

Request Infor CSD Support

Interested in Central Data CloudSuite support services?